Effective date: 1st July 2024
PLEASE NOTE THAT YOUR USE OF AND ACCESS TO OUR SERVICES (DEFINED BELOW) ARE SUBJECT TO THE FOLLOWING TERMS; IF YOU DO NOT AGREE TO ALL OF THE FOLLOWING, YOU MAY NOT USE OR ACCESS THE SERVICES IN ANY MANNER.
These terms of Service (the “terms”) are a legal document between you (“you”, “your”) and SpendSnap, an app owned by Numero Ventures Private Limited incorporated in Pakistan.
Numero Ventures may provide services including, but not limited to, the SpendSnap, via our website, mobile application (“App”) or WhatsApp (“WABA”), as well as access to web applications, including, but not limited to, SpendSnap Nexus (collectively the “Services”) to you subject to these Terms. Numero is the owner and operator of the Services. Please ensure you read these Terms carefully before using the Services. By using the Services, you explicitly agree to comply with and be bound by the Terms and all terms, policies, and guidelines incorporated and referenced herein. If you do not agree to all provisions of these Terms, do not use the Services.
SpendSnap
- Your Interaction with our Participating Brands. SpendSnap allows you to enage with our participating brands to acquire points and/or bonus points. By using our App, WebApp and/or WhatsApp, you are directing SpendSnap to share your personal information you provide us by registering and earning rewards with all our participating brands, regardless of your actual interaction with each. The value you receive while using SpendSnap is calculated by and depends on the amount and nature of your interaction with our participating brands to obtain points. For a list of our participating brands, which we update from time to time, visit https://spendsnap.app/brands, In addition, by uploading receipts, participating in a challenge or taking a survey offered by a partner, you are using SpendSnap to intentionally interact with all our participating brands who provide points on SpendSnap. Our participating brands may engage with you, including by sending you emails, WhatsApp message, text message or through any other electronic means and use your personal information according to their respecting privacy policies.
- For your personal use. The services are for your own use only, and you may not resell, lease, or provide them in any other way to anyone else.
Your Account
- Registration; Registration Data: Subject to your continued compliance with these terms, you may register for one (1) account with SpendSnap. If you have been previously suspended, removed or otherwise deactivated from using the services, you may not create or register another account to use the Services. You agree to (a) provide accurate, current and complete information about you as may be prompted by any registration forms on the Services (“Registration Data”); and (b) maintain and promptly update the Registration Data, and any other information you provide to SpendSnap, and to keep it accurate, current and complete. We are not responsible for any loss you suffer as a result of your not keeping your Registration Data current. You may also upload profile photo of your account. You grant SpendSnap a perpetual, irrevocable, nonexclusive, royalty-free, worldwide, fully-paid, and sublicensable license to use, reproduce, display, modify, adapt, create derivate works from any photos or materials you provide or upload to us through the App You agree that any photo you upload as your profile photo: (i) will be owned or licensed by you to be used as your profile or as to otherwise provide to us and that you have all rights allowing you to use the photo accordingly; (ii) will not infringe the intellectual property rights of others; and/or (iii) will not be offensive, harassing, violent, pornographic, or otherwise inappropriate. Although we have no obligation to monitor or screen any photos or materials you provide or upload to the App, we reserve the right to remove ay photos or materials we deem as inappropriate within our sole discretion and without notice to you.
- Your Account Security: When you create and register your account with us, you choose a username and password and may choose another device authentication method. You are responsible for maintaining the security of your password and device and to supervise use of your account. You must notify us immediately via the contact information provided below if you suspect any unauthorized use of or access to your account. You will not share or transfer your account or password with or to anyone. We assume that anyone using the Services or transacting through your account is you.
- Inactivity of your account. Your account will be deemed inactive and your points will expire under the following circumstances: i) if you at any time request to stop participating in the program as set forth in Section 1 above, or ii) if you either do not earn Points, or do not redeem any Points for a Reward, for a period of ninety (90) days. After sixty (60) days of inactivity, SpendSnap will provide you thirty (30) day’s notice by sending an email or text message to the email address or phone number provided in your Registration Data that your account will be considered inactive and your points will expire. Prior to the effective date for account inactivation and points expiration, you may prevent your account from becoming inactive and your points from expiring by doing either of the following: i) logging in to your account and successfully earning points; or ii) redeeming any of your points for a reward. While expired points cannot be recovered, you may reactivate your inactive SpendSnap account by logging into your account and earning points. If you reactivate your account, you agree to all the terms as then-currently stated.
Points and Rewards
- How to Earn Points. SpendSnap allows you to participate in our program to interact with our participating brands to earn points (“points”) from them for purchasing qualifying brands, completing special offers (“offers”), or by completing other activities including taking surveys, entering a referral code, or engaging in any other activity as described on SpendSnap. Not all users will qualify to earn points from all participating brands; for experimentation, brand trial, audience targeting, or other reasons, users may not earn points for all brands. Offers may be removed from the Services at any time at SpendSnap’s sole discretion. Only receipts that are scanned showing applicable purchase while the offer remains in the app will qualify to receive Points. In order to earn point, any receipt you scan must contain a description of the product specific enough to confirm that the purchase was made. When you provide SpendSnap a receipt, by uploading, receiving it digitally, linking an account with receipt information, or other means made available by SpendSnap, you allow SpendSnap to process the information and identify the details printed on that receipt. If you purchased a product qualifying for Points or a valid offer according to the terms of that offer, you are eligible for those points or that offer, and the receipt clearly describes a qualifying product, we will provide you points on behalf of the participating brand in accordance with the offer. We may not be able to accept or process receipts from some retails, and so, points will not be available for submitting those receipts. We do not accept receipts and will not award points for purchases for transactions that are older than 14 calendar days. SpendSnap may limit the number of receipts that can be processed by you in a period of time to a maximum quantity, as notified in the Services.
- Points May be Redeemed for Rewards: When your points balance reaches the minimum redemption amount, (“Minimum Redemption Amount” shall mean the minimum value of points required to redeem any reward offered in the services (“reward”), which is subject to change at any time at the sole discretion of SpendSnap), you may redeem your points. Points can only be used in exchange for cashback or rewards and have no other use or value. There is no automatic redemption of Points. No interest is accrued on Points. Points may be redeemed for Rewards at the rate specified in the Services at the time of redemption.
- Redemption Process. When you make a request to redeem points, you must elect within the app the reward, which could be a cashback or other product offered as a reward, you want to receive in exchange for your points.
- Points Cannot be Transferred. Your points balance or any part of it is not transferable, cannot be divided as part of a settlement, legal proceeding or death, and cannot be combined with points of any other member of the app. Points may not be brokered, bartered, attached, pledged, gifted, or sold. Expired Points cannot be redeemed, and you must be an active member of the program in order to redeem Points.
- Receipt Scanning and Item Accuracy. Receipt scanning technology is not always accurate. If an item is improperly identified, either by product name, size, or price, please consult the appropriate in App or the process stated on other channels to resolve this inaccuracy. If this does not resolve the issue, please contact our support team. In the Services, the receipt correction processes may not be available for certain receipt types. In addition, you may have a limited period of time, as stated in the App, in which you are allowed to correct your receipt(s). You are responsible for reviewing your scanned receipt to confirm accuracy. SpendSnap or any other affiliated business, participating brands, and/or retailers are not responsible for any inaccuracies in this process, and resolution through the in-app process and through our support team is your sole remedy.
Referral Program
- Referral Program Description and Terms. From time to time, ad at Spendsnap’s sole discretion, we may offer bonus points, points, or other rewards when a new user you choose to refer becomes a user of SpendSnap (a “Referral Program”). Any such Referral Program shall be subject to the additional terms and conditions set forth in the offer or App. When you participate in a Referral Program, we provide you a link, some pre-formatted text relating to SpendSnap, and a referral code to send your friend. It is within your sole discretion whether, how, and to whom you send the link, the pre-formatted text, and referral code. You acknowledge that you do not share any of your friend’s information with SpendSnap in connection with a Referral Program, and SpendSnap itself does not directly send any referral codes to your friends. You agree that you will obtain all necessary permissions and consents from an individual before referring that individual to us in a Referral Program and inform the individual: (a) that we are not the sender or initiateor of any messages or communications that you send to that individual relating to the Referral Program; (b) that you are not acting as our agent in sending any such messages or communications; and (c) that you may be receiving a referral bonus if the individual becomes a new user of SpendSnap. Current or Inactive former users of the Services cannot qualify as new usrs for purposes of a Referral Program, and any attempt to create referrals to non-existent individuals or to multiple accounts for the same individual will be void and are in violation of these terms. We reserve the right to void or take any other action we deem appropriate with respect to referrals, including if a referral code is shared in a social media post or from a social media account that contains offensive, harassing, violent, pornographic, or otherwise inappropriate content. SpendSnap may discontinue and/or revoke any Referral Program or incentive program in its sole discretion at any time without notice. SpendSnap reserves the right to decline to award referral bonuses, rescind bonus points credited, or take any other action related to a Referral Program.
Prohibited Conduct and Content
- In using our App or services, you agree that you will not:
- Violate any applicable law, contract, intellectual property right, third party right, or commit a tort;
- Engage in any harassing, threatening, intimidating, predatory or stalking conduct;
- Use or attempt to use another user’s account or information without authorization from that user and SpendSnap;
- Attempt to access or acquire information relating to others on our App for which you do not have specific authorization or consent;
- Impersonate any person or entity or otherwise misrepresent your relationship with a person or entity;
- Attempt to circumvent any content-filtering techniques we employ or attempt to access any feature or area of our App that you are not authorized to access;
- Use any data mining, robots or similar data gathering or extraction methods designed to scrape or extract data from our Services; and
- Send, distribute or post spam, unsolicitied or bulk commercial electronic communications, chain letters, or pyramid schemes.
Miscellaneous
Advertisements, Promotions and Third Party Content. SpendSnap may, from time to time, run advertisements and promotions on behalf of third parties on the Services. Your business dealings or correspondence with, or participation in promotions of, parties other than SpendSnap, and any terms, conditions, warranties or representations associated with such dealings, are solely between you and such third party. All third party content, including without limitation, any descriptions and images of, and references to, third-party products or services available in connection with the Services, advice, recommendation or opinion, Offer, promotion or coupon, grocery or other product, service, retailer, recipe, drug, and health information is provided on or through the Services for informational purposes only, and should not be construed to indicate that any such third party content is endorsed by us, nor is there any representation or warranty by us that the third party content is reliable, accurate, timely, complete, effective, or safe for your use. All third party content, including without limitation, any descriptions, images, references, features, content, specifications, products and prices of products and services and values of any coupon, offer or promotion featured through the Services are subject to change at any time without notice.
Unauthorized Activity. SpendSnap may take any action in its sole discretion against any activity it deems unauthorized or fraudulent, including deducting some or all of your points, terminating your account, and taking any other legal or equitable action which may be available to us. Unauthorized activity includes any action that is deceptive or an attempt to gain Points not in accordance with these Terms and includes, but is not limited to, creating fake receipts or accounts, submitting altered receipts, submitting receipts for purchases not made by you or personal, non-commercial use. You may dispute an action that SpendSnap deems unauthorized by contacting SpendSnap at inquiry@spendsnap.app within thirty days of Points deduction (or other action) as a result of fraud or unauthorized use. After 30 days, you waive any right to any future claim or to dispute any decision or action by SpendSnap. Any form of fraudulent or unauthorized activity is a violation of these Terms.
Our Communications with You. We send notices to the email address you maintain in your registration data. As part of the services, you may receive push notifications, text messages, alerts, emails or other types of electronic messages directly sent to you from SpendSnap or our participating brands (which may include service providers) outside or inside the Services (“Messages”). You hve control over the Messages settings, and can opt in or out of these Messages through the features available for each specific means of Messagins, such as through the Services or through your devices’ operating system. Some Messages are transactional in nature and you cannot unsubscribe from them. Please be aware that messaging fees may apply depending on the message plan you have with your wireless carrier. You are responsible for keeping your Registrationdata current to avoid missing notices about your account or changes to our Terms or a notice regarding termination of the Program.
Privacy Policy. Please refer to SpendSnap’s Privacy Policy for information on how SpendSnap collets, uses and discloses personally identificable information of its users. By agreeing to these Terms or using the Services you agree to our collection, use and disclosure of your personally identifiable information and that we have provided you notification of our privacy practices in our Privacy Policy. The Privacy Policy can be found here: https://spendsnap.app/privacy-policy
Intellectual Property. Except as otherwise indicated, the Services, and all text, images, marks, logos and other content contained in or communicated using the Services, including, without, limitation, the SpendSnap name, logo and all designs, text, graphics, pictures, information, data, software, sound files, other files, and the selection and arrangement thereof (collectively, the “Content”) are the property of SpendSnap.
Your Warranties. You represent and warrant that you will be personally responsible for your use of the Services and that your use of the Services and the Content will be consistent with this license and will not infringe or violate the rights of any other party or breach any contract or legal duty to any other parties or violate any applicable law.